So what exactly is The Dan Factor? Perhaps it's a spinoff of the TV show Fear Factor only with Dan Rather? And instead of eating disgusting things to win money, contestants have to spend an hour watching C-SPAN and see Congress debate if the tomato is a vegetable or a fruit and other issues of national-security.

"Thursday on CBS... an all-new Dan Factor" …can't you just hear it now?

While that may sound a like a show worth watching, our version of The Dan Factor is something completely different. The Dan Factor, so named after Daniel Pilquist, CarpetClean and more's... Quality Assurance Manager, symbolizes and stands for the superior level of personal service and attention you will receive with CarpetClean and more…It is our personal Gold Standard. From the sheer number of compliments we have received AND continue to receive in regards to Daniel's extraordinary customer service, it is very easy to see why The Dan Factor is so named.

ALL CarpetClean and more… employees are held to this standard and each and every one of us proudly displays The Dan Factor as a badge-of-honor.

Everyone here at CarpetClean and more… is very passionate about what we do. We all feel very strongly about the level of personal service each and every one of us provide to our customers. CarpetClean and more… is unlike any company you've ever come across. Some companies talk about Customer Service. We live it. Our compassion for our customers is genuine. It is unique. It is at the heart of who we are.