Our Cleaning Process . . .

How do we make your carpets and upholstery look brand new?

Do we wave a magic wand? Well, sort of...

We do use a wand and we do like to think it's pretty magical. But there's more to it than that of course.

Step 1: Inspection

Upon arrival, our CarpetClean and more… certified technician will inspect the areas to be cleaned along with the homeowner or business owner. During this "pre-cleaning inspection", the technician evaluates the condition of the carpet, identifies specific concerns of the owner and describes the process of cleaning in detail. During this evaluation, our CarpetClean and more… technician also establishes mutually agreed upon expectations with the customer to assure complete satisfaction.

Step 2: Preparation

The next step of the cleaning process is to move all furniture at the request of the customer. A pre-conditioner is sprayed to heavily soiled areas and additional spot removers are used as necessary.

Step 3: Hot Water Extraction

Housed in the truck are two tanks. One is a fresh water tank, the other a recovery tank that will collect all the dirty water that contains all the dirt and impurities you want removed from your home and carpets.

From the truck, a vacuum hose and high-pressure hose are attached to a cleaning wand. As the trigger on the wand is engaged, water is forced through a heat exchanger to the point of vaporization. This "steam" is then mixed with a measured quantity of cleaning solution and then injected into the pile of the carpet. Immediately, the continuous vacuum extracts the dirt from the carpet and collects it in the recovery tank.

Step 4: The Final Touch

After the carpet is cleaned, the furniture is replaced and plastic tabs or blocks are placed under the feet of furniture. The pile of the carpet is then raked to help with the drying process. The carpets are left damp to the touch and usually dry within 2-8 hours depending on humidity and air circulation.